After-sales marketing
Build lasting, profitable relationships with your customers. Reward programs, proactive follow-up and loyalty campaigns to maximize the value of each customer.
Why invest in after-sales?
Customer retention
Raise your retention rate and reduce customer churn.
Recurring revenue
Generate repeat sales and raise each customer's average ticket.
Automatic referrals
Satisfied customers who recommend your business organically.
NPS surveys
Measure customer satisfaction and act in real time.
Segmentation
Segment your customer base for personalized campaigns.
Reports
Loyalty, conversion and customer lifetime value metrics.
What do we implement?
Reward programs
Points and benefits system for frequent customers.
Email marketing
Automated follow-up campaigns and personalized offers.
Proactive follow-up
Post-purchase contact to ensure customer satisfaction.
Re-engagement
Campaigns to win back inactive customers.
Satisfaction surveys
NPS and automated post-service surveys.
Behavior analysis
Purchase data to predict future needs.
Four clear steps, from the first meeting to support
Assessment
We segment your customers by purchases, frequency and value.
Campaigns
We design follow-up, reactivation and referral campaigns.
Automation
We schedule emails and messages from your CRM, with no manual work.
Measurement
A monthly report with repurchases, NPS and revenue per campaign.
After-sales marketing plans
Starter
Getting started
- Basic email marketing
- Manual follow-up
- Monthly reports
- Email support
Growth
Growth stage
- Everything in Starter
- Full automation
- Integrated CRM
- Advanced segmentation
- Priority support
Premium
All inclusive
- Everything in Growth
- Predictive AI
- Full customization
- Dedicated advisor
- VIP support
Frequently asked questions
How is this different from Jeni App?
Jeni answers chats in real time; after-sales marketing plans campaigns that bring customers back.
Which channels do you use?
Email and WhatsApp with templates approved by Meta.
Do I need a CRM?
It helps. If you do not have one, we set up Odoo CRM or work with your customer list.
When will I see results?
We measure from the first campaign and report every month.
Related services
Ready to build customer loyalty?
Get the customer who already bought from you to buy again. We do it from the same CRM where you record your sales.
